Jobs

Pharmacy Manager

Job Category: Pharmacy / Healthcare

Job Type: Full Time

Job Location: Richmond Pharmacy, Richmond, Surrey TW9 1UF

Job Salary: £49,500 – £55,000 per annum

Note for Applicant: Salary is commensurate with experience.

Company: Richmond Pharmacy (Pelgrow Ltd)

Duties & Responsibilities

Manage the day-to-day clinical, operational, and commercial performance of the community pharmacy.

Undertake the accurate and safe dispensing of prescription medicines, providing professional clinical checks and comprehensive patient counselling.

Lead, drive, and deliver NHS essential, advanced, and locally commissioned services (e.g., Pharmacy First, New Medicine Service (NMS), seasonal vaccinations, and blood pressure monitoring).

Ensure full compliance with General Pharmaceutical Council (GPhC) standards, NHS regulations, clinical governance, and Standard Operating Procedures (SOPs).

Line manage, train, and develop the pharmacy team, including pharmacy technicians, dispensing assistants, and counter staff, ensuring adequate daily staffing levels.

Manage stock control, procurement, Controlled Drugs (CD) registers, and dispensary budgets to maintain commercial viability.

Act as the primary point of contact for clinical interventions, handling patient queries, minor ailments, and escalations safely and effectively.

Build and maintain strong collaborative relationships with local GP surgeries, care homes, and other healthcare professionals to optimize patient care pathways.

Maintain accurate patient records, clinical documentation, and service reporting through pharmacy IT systems (e.g., PharmOutcomes).

Essential Requirements

MPharm Degree (or equivalent) in Pharmacy.

Active and unrestricted registration with the General Pharmaceutical Council (GPhC) as a Pharmacist.

Proven experience working as a Pharmacist in a UK community pharmacy environment.

Strong clinical knowledge and a thorough understanding of current NHS pharmacy contracts and services.

Excellent leadership, communication, and decision-making skills.

Ability to work independently as the Responsible Pharmacist while effectively managing a wider technical team.

A genuine commitment to delivering high-quality, patient-centred healthcare.

Desirable Requirements

Previous experience in a Pharmacy Manager, Lead Pharmacist, or supervisory role.

Current accreditations to provide NHS services (e.g., administering vaccinations, NMS, Pharmacy First).

Experience managing dispensary budgets, ordering stock, and driving commercial KPIs.

Familiarity with standard pharmacy dispensing systems (e.g., ProScript, Titan, or similar).

Experience engaging with local healthcare stakeholders and driving community health initiatives.

The candidate will work 37.5 hours per week.